Building the Workforce of the Future

Even before the economy took a dive, material handling industry experts were warning of coming changes to America’s workforce that could have far-reaching implications for U.S. businesses. America’s population is aging. By 2015, the over 65 population will increase by more than 20%. At the same time, the number of people getting started in the workplace, those 25 to 39, will grow by only 6%. And even more alarming, the population group that has traditionally formed the core of America’s workforce, those aged 40 to 54, will shrink by 5%. Businesses need to prepare now to deal with a younger, smaller U.S. workforce.

But that’s only part of the problem, said Gary Forger, Senior VP of Professional Development for the Material Handling Industry of America (MHIA), in his keynote address at ProMat 2009 earlier this month. The fast pace of technological change and the need for constant learning and retraining may present the biggest challenge. Where it used to take 12 to 15 years for skill sets to before becoming obsolete, it now takes less than 3 years. “It is estimated that 39% of the current workforce and 26% of new hires will have basic skill deficiencies,” Forger said. Unfortunately, America’s future workforce may not have the “live to work” ethic of their predecessors. Tomorrow’s worker will be seeking a better work-life balance, placing higher value on “work to live.”

While coming changes in workforce demographics will present significant challenges for U.S. businesses, Forger said it will also present unique opportunities to improve productivity and performance for companies able to exercise flexibility. Forger suggested that those opportunities are likely to be found in unexpected places. Companies may find it productive to pair old and new workers, he said. New workers would bring advanced technological skills to the table; older workers, knowledge and experience. Automation is expected to increase to allow smaller workforces to maintain production. The need to accommodate aging workers will place increased emphasis on ergonomic equipment.

As the number of U.S. workers dwindles, the material handling industry should prepare for an increasingly multi-cultural and multi-lingual workforce. Forger said recruiters may need to target new work groups, such as “Hispanic women reentering the workforce.” Retention efforts may need to become more flexible and more creative, offering different incentives to differently-motivated groups. In the future, advancement, employee satisfaction and responsibilities may provide better retention results than basic pay. How companies address work-life balance issues is also expected to play a key role in employee retention.

Downsizing without Alienating Customers

In this economy, where it’s been exceedingly tough to generate more income due to the fact that fewer individuals and businesses are spending quite as freely as they were once capable,  reducing overhead has been the easiest way for warehousing and logistics companies to maintain profitability.  Usually the two largest areas of expense lay in employees and in rent, and since it’s impossible to run a material handling business without employees, many companies are doing what they can to reduce the amount of money they spend per month on rent.

The biggest problem with shrinking your operating space is the risk of not being able to fully serve your customers – the only way reducing overhead works to maintain profitability is if it doesn’t cause the loss of some of your sales.  This means that a warehousing or distribution company needs to carry as much inventory and maintain the very same fluidity of operation, but they need to do so in a smaller space.

Though this may not sound very realistic, with the right employees and the right equipment it is very possible.  Lifts and carts from DJ Products are consistently reliable and easy to maneuver in even the tightest of spaces.  These quiet and ergonomic carts are among the safest in the business for warehousing employees to operate and they allow just one user to move a multitude of smaller items or a few heavy items without enlisting anyone’s help.

A few well trained employees who have access to the best material handling equipment can perform a task much more efficiently than a full crew trying to operate outdated equipment that could be prone to failure.  When an incoming shipment can be received and appropriately stationed to go into stock or to go out for an order, then either put away or shipped more quickly and efficiently – a warehouse is able to successfully operate in a potentially much smaller environment.

Is Radio Frequency the Next Big Thing for Warehouses?

Barcode scanning revolutionized distribution center and warehouse operations by automating functions such as receiving that had previously been done manually. As the technology celebrates its 40th birthday, the industry is looking for the systems that will move operations up to the next level.

Radio frequency is a major candidate to replace barcodes in order picking and fulfillment systems. This technology involves establishing a wireless network within a facility. The host server exchanges order information with the Warehouse Management System and this data in turn goes out to terminals worn on the wrists of warehouse employees.

The order picker is directed to each successive pick location and given information regarding quantities for each item. Confirmation of the pick is processed through the terminal, either by scanning the item or manually entering its ID number. Once an order is complete, it’s recorded in the server and the next order is on its way.

The RF system is less cumbersome for order pickers since they don’t have to deal with a paper ticket. It also results in more accurate order processing because the picker is required to confirm each line item. RF accommodates a wide variety of order picking methods, including zone, batch and wave, with all information recorded in real time.

Make sure that products are in the correct location on a timely basis. DJ Products has a full line of battery-operated tows and tugs that allow a single employee to efficiently move loads up to 50,000 pounds. Call 800.686.2651 or use our convenient online chat feature for immediate assistance from our friendly Sales Engineers at Team Cart Caddy.

Material Handling and Distribution Heats Up in the Summer – Literally

Warehouses are generally poorly ventilated buildings with no good source of circulation, many with metal roofs that absorb the heat of the sun, and certainly no provisions for air conditioning.  So as the temperatures of the Summer rises, so does the temperature of the workplace.

Open dock and receiving doors let in the Summer heat and the fast pace of the employees and the bustle of the machinery just forces the temperatures even higher throughout the course of the day.  In this type of environment it’s critical to have safe and reliable material handling equipment, because the extreme heat will only add to the dangers of manual material handling.

Having the proper equipment to assist in the transport of heavy loads gives your employees the opportunity to complete their work according to (or even ahead of) schedule without having to over exert themselves inside of the scorching warehouse environment.  Old, outdated propane forklifts can throw hot exhaust, which can also work to drive up the temperature in an already borderline dangerous environment making a very uncomfortable workplace practically unbearable.

Just because the temperature has risen outside, it doesn’t necessarily mean that you have to slow down your operation or that you have to compromise your employees’ safety.  Reliable, battery operated carts and lifts help to ensure that your employees will have the assistance they need with heavy materials, minimizing the risks involved with manual material handling.  Battery operated carts don’t tend to get as hot as propane operated lifts and they also don’t release hot exhaust into the already stifling air.

Your warehouse or distribution center is most likely going to be hot – even with ceiling and floor exhaust fans running it’s difficult to keep temperatures down.  It’s up to you to do whatever you can to keep your employees safe and one of the best ways to do that is to operate with the most reliable battery powered lifts.  Lifts and carts from DJ Products will help minimize unnecessary excess heat while ensuring that your employees can safely perform their regular duties without the fear of over exertion.

Ergonomic Scissors Lift Adjusts to Workers’ Heights

Bending, twisting and reaching all day long can have workers reaching for the Tylenol well before the day is over. These muscle-torquing activities lead to aches, strains and sprains that slow workers down and can eventually cause musculoskeletal injuries that entail multiple doctor’s visits, costly physical therapy and time off from work, placing an added burden on fellow workers who have to pick up the slack.

This was the problem being experienced by an Ohio manufacturer of aftermarket exhaust systems. Management noticed a high level of sprains and strains reported by workers. Investigation found the culprit to be the awkward positions workers assumed while performing production and packing tasks.

Workers come in different shapes and sizes but, as is true in most facilities, materials were delivered to work stations at a single, stationary height. Since few workers fit the “ideal” height around which equipment and tasks were designed, this meant that most workers, being either shorter or taller than the “ideal” height, were forced to bend, stretch, and strain to perform their work tasks. In the process, they overtaxed and injured muscles.

Company management sought a solution in ergonomics. Ergonomics is the science of fitting equipment and tasks to the capabilities of the worker to eliminate strain on the human body. Ergonomic design allows equipment that will be used by multiple workers to be adjusted to fit the size and capability of each individual. 

In the case of the Ohio exhaust manufacturer, the perfect solution proved to be an ergonomically-designed, portable scissor lift. The portable scissor lift allowed relatively heavy parts (120 lbs.) to be quickly moved from one station to the next. The power scissor feature permitted each worker to quickly and easily adjust the lift bed to the optimal height for his size. The result was virtual elimination of musculoskeletal injuries, an increase in productivity from 65% to 88%, and increased on-time delivery.

The problems experienced by this Ohio company are common to many industries, including manufacturing, fulfillment, packing, logistics, shipping and warehousing. DJ Products’ PWP2000 Cart Puller mobile electric lift table could be the perfect solution for your facility. Our ergonomically-designed, self-propelled electric scissor lift is available in a variety of shapes and sizes for various applications. Our lift tables deliver work items to the appropriate height every time. Combine our lift table with our PartsCaddy mobile platform truck and workers can easily move fully-loaded lift tables from one station to the next without physical strain. With 16 hours of battery life, DJ Products’ electric movers can stay in continuous operation through two shifts with ease. 

Preparation Can Aid in Overcoming Unforeseen Obstacles

There are a number of things, out of your control, that can hamper your ability to get shipments out to your customers in a timely manner.   Any time you are bringing in products from a location that isn’t local, you can become the victim of shipping delays that can affect how quickly you are able to fulfill customer orders; and any time you are in need of an out of stock or made to order item, production delays can most certainly affect the prospected arrival date of materials.

Many of your customers may be understanding and not overly critical of you if the delays don’t impact their business too greatly, but others are only concerned with getting their order as quickly as possibly and don’t want to hear excuses of manufacturer delay.

Though your hands might be tied when it comes to manufacturer delays, you can help to offset these undesirable instances by being as prepared and efficient as possible in your own operations.  Properly trained and motivated employees who operate in a safe and organized environment with reliable equipment can turn around freight from receipt to shipment much more quickly and much more accurately than employees who work in a cluttered environment with outdated equipment that could be prone to breakdown.

Lifts and carts from DJ Products can handle a heavy workload for a full eight hour shift on a single charge and they are designed with the employee’s safety in mind.  All equipment from DJ Products is ergonomically designed to dramatically cut down on work related injuries and these lifts and carts make it easy for a single person to handle loads of material that would have required two people working with a manual cart.

You can’t control what happens outside of your facility, but by being as efficient and prepared as possible you can minimize the potential damaged caused by delays with quick and accurate actions within your facility.

Practical Tips for Warehouse Managers

Have you heard of management by wandering around? Just like it sounds, the tactic involves randomly walking around to learn about your employees and the productivity of your workplace.

For warehouse managers, this tactic holds particularly fruitful because you need to watch over your employees as well as your inventory and equipment.

Consider the benefits to warehouse productivity that comes from strategically walking around:

  • Get a complete picture. Walk around at different times and randomize your path, and you can make more accurate assessments.
  • Make discoveries. See things from different angles, and you may spark an idea that boosts productivity or efficiency. You might see how one worker accomplishes a task more efficiently than with another person’s method.
  • Gain trust and respect. You don’t want to be seen as simply someone in an office. Walking among the employees helps build camaraderie, and that leads to more open and honest communication.
  • Avoid calling employees into your office. Some employees feel stress and anxiety when called into your office. If you have to talk to someone, they may be more comfortable with a casual chat in the warehouse, if appropriate.
  • Shake up your work day. Improve your own productivity by breaking up your work day. Walking around adds variety to your day, helping you focus more on work when you get back to the office. Plus, it always helps to add a little physical activity to your day.

Warehouse managers need every advantage possible. Just as our motorized cart movers can have an incredible impact on your efficiency and productivity, so can smart management.

Speed is Crucial, but Not At the Cost of Safety

Your business depends on your employees’ ability to receive and then distribute your product to your customers.  The quicker and more accurately this can be done, the better – unless of course it puts those valuable employees at an increased risk of injury.

In order for your warehouse or distribution center to operate as smoothly and efficiently as possible, your equipment needs to be just as safe as it is fast or you actually run the risk of slowing the order filling process while you deal with the circumstances surrounding the injury.  Losing one of your valued employees to injury can seriously hamper your efforts even if you are a reasonable large company – in a very small environment where each person is critical to operations, that loss of one person can be crippling.

Forklifts, reach trucks and electric jacks all come with a very long list of warnings because material handling can be a very dangerous job if safety guidelines aren’t properly followed.  Employees are required to travel reasonably long distances with loads of product that often weigh thousands of pounds – attempting this on a machine that isn’t designed for safety can lead to very serious injuries or even death.

The lifts and carts from DJ Products are designed to be the safest material handling equipment that your employees can use.  Built in design features ensure that every employee, regardless of height or size can move and lift material in such a way that any chance of injury is dramatically decreased when compared to manual material handling

It just so happens that the safest material handling equipment available also happens to be among the most efficient.  DJ Products equipment is capable of transporting heavy loads quickly, quietly and safely regardless of the distance between the loading dock and the storage rack – and you’ll be able to use your electric cart for a full eight hour shift on a single charge, so there is no need to worry about equipment failure.  Remember that the fastest equipment isn’t always the most efficient, and when it comes to fulfilling orders and keeping your business competitive efficiency trumps speed every time.

Material Handling Product Sales Are Booming – All The Way to 2018

The proper material handling equipment helps companies operate more efficiently and protects employees from accidents and back injuries. It reduces the damage that can occur to materials during movement and storage. Increased competitiveness in all industries requires every business to look for ways to maximize their available space, improve customer service, and lower indirect labor cost. Research by the Freedonia Group shows more industries are implementing advanced automation equipment and investing in material handling equipment to ensure their continued success.

Mike Deneen is a senior industry analyst for the Freedonia Group. Deneen says much of the strong gains for material handling equipment will be in the area of large-scale factory automation and automated guided vehicles (AGVs) that contribute to automated warehouse environments. He expects U.S. demand for AGVs and robotics to increase by about 6 percent, with durable goods manufacturers accounting for half of the material handling equipment demand through 2018.

In addition to manufacturers and global distribution companies seeking to reduce labor cost, more small service and trade companies are also recognizing the benefits of energy efficient products like car pushers and electric lift trucks. These easy-to-use pieces of equipment can move cars and trucks of up to 20,000 pounds on a flat surface, increasing productivity for mechanic shops and car dealers, while protecting employees from injury and keeping vehicles damage-free. With a low-maintenance design and simple 36 volt, 3 battery system, these car pushers have little maintenance cost.

DJ Products has a full line of energy efficient caddies and tugs for any size business. Contact our knowledgeable Sales Engineers at 800.686.2651 to discuss which solution best fits your individual material handling needs.

Managing Your Supply Chain During Unpredictable Events: Car and Vehicle Pushers

Managing Your Supply Line
Managing Your Supply Line

Any number of unpredictable events can put a kink in your supply chain and put your patience and problem solving skills to the test. While you can’t avoid warehouse problems, you can take concrete steps to make sure that you are equipped with the right tools to handle any challenge. DJ Products can provide you with the equipment (such as Car and Vehicle Pushers) and warehouse management tips to help you be prepared and avoid interruptions to your business.

One of the biggest challenges involved running a warehouse is making sure that it operates as smoothly as possible even during emergencies. While major companies use a variety of data to try and predict disasters and limit time to recovery, even the most accurate models can’t foresee what Mother Nature may unleash on your factory or other key components along the supply chain.

You can employ a more effective risk management strategy by making sure that you have the equipment to quickly move products and supplies during an emergency. From car and vehicle pushers to shopping cart retrievers, we specialize in offering a wide range of powerful and affordable tools that will allow you to quickly and easily move cars, carts and even airplanes. Not only do our products aid in the day to day operations of warehouse across a variety of industries, they also serve as vital tools during emergency situations.

While many warehouse management tips may focus on people centered skills, we believe that the most important tip is to equip your employees with the tools they need to do their best work. Providing pulling and pushing equipment will allow everyone to reach peak performance.