Five Important Dock Safety Tips

Warehouse safety begins at the receiving and shipping docks. Safe dock procedures set the stage for the safe unloading, handling and storage of materials as well as the packing, loading and shipping of product. Identifying and addressing ergonomic challenges on the dock can directly impact worker safety and dock productivity. “You have to look at everything from what kind of trailer you’re going to receive, to whether the load is floor-loaded or unitized to what happens to it after it comes off the truck. Even the temperature inside the facility and the weather are important,” explained Brent Tymensky, VP of design engineering for Fortna Inc.

Dock safety begins with attention to five important issues:

  • Trailer access. The length, width, height and suspension system of a trailer generally determine the dock equipment needed. Other considerations include whether the trailer is dry or refrigerated and whether the load is unitized and fully cubed.
  • Dock conditions. Temperature and weather impact dock worker safety and efficiency. A canopy that keeps out cold, heat, wind, rain and snow improves working conditions and worker comfort. Air-inflatable dock seals can form a tight barrier around a trailer, keeping out the weather and reducing energy costs.
  • Personnel issues. The age, experience and physical condition of your workforce are factors that determine how and when automated and manual equipment are used. Adjustable conveyors that reach into a trailer can assist with manual unloading and loading procedures, reducing the physical strain on workers. While some palletized loads can be off-loaded as is, many pallet loads must be broken down manually into their components for use or proper storage. Adjustable carts and tuggers can make this work both easier and safer for dock workers.
  • Dock safety equipment. Vehicle restraint devices prevent trailers from exiting prematurely while workers are still on the trailer. Restraint devices range from simple wheel chucks to automated systems that bolt into the cement dock and attach to the trailer’s rear guard. A newly marketed interlocking device attaches to the trailer brake emergency airline to prevent the trailer from moving until the dock ramp is removed and the dock door closed.
  • Productivity and efficiency. Dock levelers, extendable conveyors and palletizing equipment all increase efficiency in retrieving and loading materials and goods. Trailer drop can significantly hinder the transition from the trailer to the dock. Levelers and vehicle restraints that support the rear of the trailer can eliminate trailer drop as equipment is moved into the trailer for loading or unloading.

Education That Will Forward Your Material Handling Career

Material handling offers good growth potential now and for the future. It is also becoming increasingly automated and technical (see our Sept. 29 post). So how can students interested in material handling as a growth career and current workers who want to move up position themselves to be in demand by employers today and into the future?

Industry experts agree that education is the key. While a high school diploma can still get you an entry-level job on the warehouse floor, it will take certified skills to maintain that job as the level of technology accelerates through the material handling, warehousing and logistics industries. Moving up the corporate ladder will increasingly require a bachelor’s degree. If you aspire to a management position, plan on putting in that extra year or two to get your MBA. Some colleges now offer concurrent bachelor/MBA programs and many offer night, weekend and online courses. Executive MBA programs geared to working business professionals provide an accelerated path to a higher degree by recognizing acquired experiential knowledge.

“Going into the future, not many people will have much success in their career progression without professional development of some kind,” warned Mark Ensby, director of Clarkson University’s Engineering & Global Operations Management Department. “The three most important credentialing letters today seem to be ‘MBA.'”

As automation and the global economy drive industry to greater integration, versatility and cross-industry knowledge will be increasingly valued. Students who combine material handling courses with industrial engineering, logistics, supply chain, warehousing, project management and computer systems studies will best position themselves for the future.

Partnerships between industry associations and universities are also expected to increase experiential learning. As it moves toward the future, material handling and associated industrial engineering industries will be looking for graduates with experiential learning, not just theoretical knowledge. “Associations like MHIA are going to play more and more of an important role in leveraging universities as the provider of skilled employees,” predicted Dan Boos, president of consulting firm Gorillas and Gazelles.

Mark Tomlinson, executive director of the Society of Manufacturing Engineers, has called for public schools to place greater emphasis on manufacturing as a viable career choice. Industry pressure is expected to increase two-year technical training opportunities in manufacturing, material handling, and industrial engineering fields. Tech schools, some beginning at the high school level, are seen as a quick way of solving the looming worker shortage in these industries. “The challenge is there just isn’t going to be enough of anybody for what’s needed,” Boos said.

“Over their lifetime, many of them (high school grads) will earn more because they started working sooner than those who took four or five years to finish college,” Tomlinson pointed out. “So we’ve got to get away from a good job/bad job mindset and encourage people to get some training.”

The most Common Accidents are often the most Avoidable

When a warehouse or material handling accident is mentioned it often conjures up images of something serious, like a large rack collapse or a forklift that’s been driven off of a dock.  Though these are accidents that certainly can and do occur, they are in reality much more rare than the most common type of accident seen in warehousing – the trip (or slip) and fall.

When your employees have to physically carry materials from one location to another (locations that are often on different levels), lines of vision can get impaired making it difficult or impossible to see obstacles, spills or alterations in the surface that could lead to a nasty fall.  The potential for injury when a fall occurs, when the subject is carrying something, is greater due to the fact that the person can’t easily brace themselves for the impact because their hands are occupied.

These potentially dangerous accidents could easily be avoided if your material handlers were using equipment that was ergonomically designed for moving material rather than having to manually move it.  DJ Products carries a wide array of equipment that is safe and reliable and that will greatly lessen the chances of dangerous accidents in your warehouse.  The lifts and carts from DJ Products will quickly move material (much more than could be manually moved by an individual) and will put it in the proper position for your employees to lift.  Since the lifts are doing the work, your employees can focus and concentrate on the path they are traveling which will drastically reduce the chances of a trip or slip and fall accident.

When you can effectively eliminate the most common accidents from your work environment, you make it a much safer place for your employees.  You’ll lose less man hours to injury and increase your employee’s productivity, which can also do wonders for your bottom line.

Preventing Catastrophe

More than five thousand workers are killed on the job every year; weekly reports can be viewed on OSHA’s website detailing the individual events that caused the fatalities.  This is a very scary number, but what’s scarier than the sheer number of deaths that occurred is that many of them probably could have been prevented.

For the week ending May first (the latest week with an available report), there were nearly twenty fatalities.  One of the accidents involved an employee of a major national retailer who climbed onto a storage rack and fell while attempting to get back onto a ladder.  There are other instances on the weekly report that point to poor judgment on the part of the employee and many that occurred as a result of faulty or malfunctioning equipment.  These reports show that the proper employee training and education and the presence of properly functioning equipment that is specifically designed to handle the type of work being performed can most certainly prevent injuries and very likely save lives.

Warehouse and material handling equipment needs to be more than just fast, it needs to be reliable and safe in order to provide the best possible work environment.   The best material handling equipment is quiet, reliable and easy to use because equipment failure and overly complex controls can increase the chances for accidents and injuries.

Employees need to be properly trained on how to use each piece of material handling equipment that they will encounter while performing their job duties and they need to be well aware of all general safety procedures and practices for the workplace.

There will always be injuries in a line of work that requires plenty of physical labor and the transport of heavy materials, but with the proper education and the safest and most reliable equipment, those injuries can be kept to a minimum.

Outsourcing Logistics Expected to Revolutionize Warehousing

A shift toward logistics outsourcing could spell revolutionary change for the warehousing industry that could result in leaner, more efficient business models. That was the conclusion of logistics industry experts speaking at the recent Warehouse Educational Research Council’s (WERC) annual conference in Chicago.

“In the 20th century the common business model was a large integrated company that owned, managed and directly controlled its assets,” Andy Dishner, senior director of client solutions for TMSi Logistics, told conference participants. “But in this new century we have seen a major cultural shift toward outsourcing many key functions. It really comes down to evaluating whether logistics is your core competency.”

Damian Burke, a principal with logistics consultancy Conveying Solutions Inc., joined Dishner in urging the warehousing industry to streamline logistics. Currently, companies are forced to split their resources by handling their own logistics, an area in which they may not have sufficient expertise. Burke said many companies are turning to third-party logistics providers (3PL) to solve their logistics problems. By outsourcing logistics, companies can concentrate on their primary business and leave the logistics to experts, thus streamlining their own operations.

While recommending the use of 3PLs to handle company logistics, both Burke and Dishner reminded conference participants that they could not afford to ignore logistics management. “We realize that a lot of manufacturers realize that it could be professional suicide if the choice [of a 3PL] doesn’t work out,” Dishner said. “Relationships and measurements are key,” Burke added. “We are certainly not advocating reckless investment in systems you don’t trust.”

More Companies Going Forklift-Free

An increasing number of companies, particularly in the manufacturing, warehousing and logistics industries, are moving toward a forklift-free environment. Safety concerns and maintenance costs are the primary factors driving this major change in material handling application.

According to a recent study by the Hyster Company, a major manufacturer of forklift trucks, only 6% of end-users know their real forklift maintenance costs and few have implemented programs to reduce those costs. Over the 20-year life of a forklift, 80% of the total costs are operating expenses. Ownership accounts for only 20% of a forklift’s total cost. The Hyster study estimates that American businesses waste more than $1 billion per year in unnecessary material handling operating costs.

Far more expensive are the human loss and liability costs directly tied to forklift injuries each year. Each year, nearly 100 U.S. workers are killed in forklift accidents and another 20,000 seriously injured. Forklift overturns cause 25% of forklift-related deaths. Medical expenses, insurance costs, workmen’s compensation and lost man-hours associated with forklift accidents cost American businesses millions of dollars each year.

According to John Neuman and Larry Tyler, writing in American Machinist, a forklift-free program can have multiple benefits, including:

  • reduced inventory,
  • improved material flow,
  • reduced line-side handling equipment,
  • reduced floor space,
  • increased cycle efficiency,
  • increased floor coordination,
  • increased stocking efficiency, and
  • decreased operating costs.

On the human side, a forklift-free environment improves investor, worker and public perception of a company’s attention to safety. It improves worker ergonomics, efficiency and production and decreases expensive lost man-hours, medical, insurance and liability costs.

Next time: Implementing a forklift-free program.

SJF Material Handling Checks In

We were delighted to hear from one of our Minnesota brethren this week. Kent Powell of SJF Material Handling, Inc. in Winsted, Minnesota, just a couple of hours down the road from our home office in Little Falls, ran across our blog and dropped us a line.

SJF is a material handling equipment supplier and consultant. For more than 25 years, they’ve been providing new and used material handling equipment from their Minnesota base. Their Genesys division designs and engineers cutting-edge material handling and distribution systems. Services include customized consulting, layout/design, engineering and control programming services for warehousing and distribution-based industries.

You’ll find the SJF Material Handling Blog an interesting read and will want to add it to your list of “favorites.” Their blog focuses in large part on the steel market that provides the raw material for the conveyors, pallets, carousels, rack and other material handling products they sell. It provides readers with another level of insight into the issues that concern our industry today.

DJ Products manufactures ergonomic electric cart pullers and motorized cart pushers for the manufacturing, distribution, warehousing, logistics, automotive, healthcare, hospitality and retail industries. We specialize in ergonomic material handling solutions that eliminate the strain and resultant injury that occurs from manually pushing or pulling carts and wheeled equipment. We’re one interesting cog in the larger material handling wheel, as is SJF Material Handling. We know there are others out there and we want to hear from you.

We invite our readers and others who share our interest in material handling and its applicable industries to share your comments. Alert us to other interesting websites and blogs that we can share with our readers. Drop us a comment if you read an interesting blog post. Share your own experiences or concerns or let us know what you’d like to hear more about. Our goal in creating the DJ Products blog is to share news, information and insights about material handling. We’d love to hear from you. Drop us a line.

Keeping Up with the Trends

The world of business, and subsequently warehousing and material handling, is ever changing.  To be successful you must adapt as your customer needs change and there is never a more serious time to serve your customer as a time where the economy is suffering.  If you can’t provide the service that your customer needs, you better believe that he or she will find someone that can in an effort to serve their customer and keep their doors open.

Recent trends have shown that some businesses are being forced by the economy to move into smaller properties in an effort to cut overhead and continue operating.  Some of these businesses will require their suppliers to change from a customary “pick and pack” type supplier to someone who is willing to store materials until they are needed.

Warehouses and distribution centers who are asked to provide this service to their customers need, more than ever before, to be properly organized and capable of staging and shipping orders quickly and accurately once an order is received from their customer.  Direct shipments to end users may be necessary and the overall volume of shipments may increase causing the environment to become faster paced and more hectic.

The need for accurate and properly stocked inventories becomes crucial in this type of environment; because there is no time for error when direct or expedited shipments are required.  One way to ensure that your workers can both accurately receive and store materials and to ensure that material can be pulled and staged for priority shipments quickly is to have the proper material handling equipment available for use.

The ergonomic, battery powered carts and scissor lifts from DJ products operate quickly, cleanly and quietly for an entire shift on a single charge, allowing your employees to focus on the accuracy necessary for pulling and receiving orders rather than on the back breaking labor of manual material handling.  In order to become and stay successful your team needs to be fast, accurate and efficient and one of the best ways to achieve that level of performance is to operate with the best possible equipment.

Eliminating Overhead the Smart Way

The economy is still lagging far behind what it was a few years ago and though some industries are beginning to see some promise, logistics and third party warehouses are still struggling to stay out of the red.  In order to keep the doors open, many businesses are being forced to find a way to cut overhead because the customers just don’t have money to spend.

Many businesses are moving to smaller facilities, cutting down the inventory they stock and even cutting employees just to lower spending enough to remain profitable.  If you slash inventory, move to a smaller facility or cut employees you could be hurting your company’s ability to provide adequate service, but there is a way that you can spend less money while at the same time improving your ability to serve the customer.

Propane powered equipment may seem like the most convenient and efficient way to move material, but when you calculate the cost of fuel and tally up the frequent maintenance and repair costs you’ll see that quite a bit of your budget is being spent on this equipment that is supposed to be saving your company money.  A much more economic way to move material is with battery operated carts and lifts.

The lifts and carts offered by DJ Products are quiet, efficient and incredibly reliable and the cost of operation is far less than that of a propane powered forklift.  A single employee can easily maneuver around tight spaces with heavy loads of inventory and not ever have to worry about wasting time changing an empty fuel tank – the lifts and carts from DJ can last an entire shift on a single charge.

You don’t need to sacrifice the quality of your service, your capacity to store product or your number of employees to get back into the green – you may be to be able to cut costs and provide better service by running your operation with the right equipment.

Implementing a Forklift-Free Program

Forklift trucks are expensive to maintain and are a significant source of worker injuries and even deaths each year. The high cost of using forklifts in manufacturing, warehousing and logistics environments is pushing an increasing number of businesses to go forklift-free (see our June 11 post). Going forklift-free can reduce inventory and equipment needs, improve material flow and customer response, increase cycle efficiency and overall productivity, and decrease operating costs. At the same time a forklift-free work environment significantly improves plant safety; decreases liability concerns; and markedly decreases worker injuries and associated medical, insurance, disability and lost man-hour costs.

Implementing a forklift-free program can be challenging and will require a coordinated effort by top-level management, all affected departments, and suppliers, say John Neuman and Larry Tyler in American Machinist. They emphasize that success will require the ability to maintain “a big picture overview of the project as well as an understanding of how each department and suppliers, both internal and external, will be impacted.”

A successful transition to a forklift-free environment begins with a clarification of plan targets and goals and the identification of waste, ergonomic and safety threats. Neuman and Tyler suggest beginning by asking how operations and your supply chain will be impacted by a forklift-free system. Typical project leaders include manufacturing and industrial engineers and material logistics personnel. Input should be gathered from safety teams, production managers, line operators, tug drivers, market supply teams, your purchasing department and suppliers. Good communication, efficient information coordination, and clear assignment of responsibilities are important to success at this stage of the project, warn Neuman and Tyler.

Performing a trial run that physically traces each step of operation from the supplier to the receiving dock through assembly and back to the shipping dock allows the implementation team to uncover any potential problems before initiation. Role playing allows each individual who will participate in the new process to experience and try out the actual movements they will need to undertake in a forklift-free production. The suggestions gained from a physical dry run can provide valuable insight into operational, personnel and supplier issues that must be addressed before full implementation of a forklift-free system.

Obviously, implementing a forklift-free environment in an existing plant presents a significantly greater challenge than in a new or remodeled facility where changes can be incorporated in the planning phase. Neuman and Tyler warn that “existing plant constraints may make the best forklift-free strategy less than optimal.” Aisle widths, conveyor heights, set backs, line space, ceiling height and floor quality are among the challenges that may need to be overcome. Incremental conversion beginning with one or two work cells or a common assembly area may allow for greater success in brownfield operations. Despite the added challenges, positive results can be achieved in brownfield operations though initial cost and implementation time may be somewhat greater.