Ergonomic Plan Can Help Attract and Retain Workers

This week we’ve been talking about the growing worker crisis that faces the material handling, manufacturing, warehousing, logistics and related industries (see our Nov. 3 post). By 2010, American industry will face a 50% shortfall in its material handling workforce. Attracting workers to material industry jobs is one of the biggest challenges of our industry (see our Nov. 5 post), particularly with worldwide growth in our industry expected to remain robust over the next several decades. Developing and instituting a comprehensive ergonomic plan in your company is an excellent way to attract new workers and retain your current workforce.

Ergonomics is the science of designing equipment and planning work tasks with the goal of eliminating workers’ risk of musculoskeletal injury. Equipment and tasks are designed around the capabilities of workers and seek to make it possible for workers to perform tasks with a minimum of physical strain and effort. A comprehensive ergonomic plan combines the use of ergonomically-designed equipment with ergonomically-planned task procedures to make it possible for workers to perform tasks more efficiently with a minimum of potential injury-causing motions.

Any time a worker has to bend, stretch, reach, push, pull or lift, he runs the risk of serious musculoskeletal injury. These injuries cost U.S. businesses more than $150 billion a year. More than 13 million American workers suffer non-fatal injuries each year, and 6,500 people die from workplace injuries. Workers’ compensation costs U.S. businesses $60 billion annually, according to the U.S. Department of Labor. More than 25% of those claims are for back injuries caused by repetitive lifting, pulling, pushing and straining. Back injuries alone affect more than 1.75 million workers a year, costing American businesses more than $12 million in lost workdays.

When you implement a comprehensive ergonomic plan, you send an immediate message to your employees that you respect their contribution to your business and value their health and safety. That, in turn, engenders worker appreciation and loyalty. The ability to offer a safe, ergonomic work environment is a powerful inducement in attracting and retaining your workforce.

DJ Products is an industry leader in the manufacture of ergonomically-designed electric and motorized cart pushers. Our equipment is less costly, smaller and more maneuverable than traditional equipment used to move carts and equipment. Ergonomically-designed equipment increases worker efficiency, thus improving production efficiency. In most situations where ergonomic equipment is introduced, businesses recoup purchase costs within the first year in medical, insurance, workers’ compensation and lost work-days savings alone. An investment in ergonomic equipment is a win-win situation for both businesses and their workers. DJ Products’ ergonomic specialists can help you assess your equipment needs and explore custom applications to benefit your business and your workers.

Ergonomics Investment Adds to Healthy Bottom Line

Every dollar invested in an ergonomics program results in a savings of $4. That’s the astounding finding of a recent study on the cost effectiveness of implementing ergonomics programs in U.S. manufacturing and business settings.

In the past, many companies didn’t initiate ergonomic programs until forced to do so in response to workers’ compensation claims. The expense associated with claims coupled with the responsibility to eliminate hazardous work conditions forced companies to implement solutions to address ergonomics issues. But acting after the fact only prolongs the agony, pointed out Mike Kind, writing for the New Hampshire Business Review. “As claims are filed, an organization’s workers’ compensation premium increases immediately upon renewal. It then takes a three-year history of reductions in claims for the rate to drop.”

Proactively implementing an ergonomics program may not eliminate every future workplace injury, but the use of ergonomically-designed equipment and the introduction of ergonomic practices has been shown time and again to significantly reduce workplace injuries and their associated costs. In most cases, the cost of ergonomics equipment is recouped within the first year.

As an example, Kind cited a highly computerized operation in which more than half of the employees reported musculoskeletal disorders during their first year on the job. Implementation of an aggressive ergonomics program, including new equipment, procedures and training, resulted in an overall 50% decrease in worker complaints.

Proactive implementation of ergonomics initiatives impacts your bottom line immediately and positively.  “In one client research study, it was determined that for every dollar invested in an ergonomics program, $4 in cost savings were achieved,” Kind said. Reduction of worker injury results in significant savings in direct medical costs, insurance and workers’ compensation premiums. Lost work-hours due to doctors’ appointments, physical therapy sessions, sick days and absenteeism decrease. As employee safety and well-being improve, workplace morale increases, bringing with it a healthy work environment, increased productivity and improved customer service.

Creating a successful ergonomics program hinges on three important elements, Kind said:

  • Support of top management and inclusion in the corporate culture 
  • Establish goals and measure results
  • Provide effective education, training and leadership

Next time: Tips for creating a successful ergonomics program

The most Common Accidents are often the most Avoidable

When a warehouse or material handling accident is mentioned it often conjures up images of something serious, like a large rack collapse or a forklift that’s been driven off of a dock.  Though these are accidents that certainly can and do occur, they are in reality much more rare than the most common type of accident seen in warehousing – the trip (or slip) and fall.

When your employees have to physically carry materials from one location to another (locations that are often on different levels), lines of vision can get impaired making it difficult or impossible to see obstacles, spills or alterations in the surface that could lead to a nasty fall.  The potential for injury when a fall occurs, when the subject is carrying something, is greater due to the fact that the person can’t easily brace themselves for the impact because their hands are occupied.

These potentially dangerous accidents could easily be avoided if your material handlers were using equipment that was ergonomically designed for moving material rather than having to manually move it.  DJ Products carries a wide array of equipment that is safe and reliable and that will greatly lessen the chances of dangerous accidents in your warehouse.  The lifts and carts from DJ Products will quickly move material (much more than could be manually moved by an individual) and will put it in the proper position for your employees to lift.  Since the lifts are doing the work, your employees can focus and concentrate on the path they are traveling which will drastically reduce the chances of a trip or slip and fall accident.

When you can effectively eliminate the most common accidents from your work environment, you make it a much safer place for your employees.  You’ll lose less man hours to injury and increase your employee’s productivity, which can also do wonders for your bottom line.

Recession Leads to Survival of the Fittest

It’s Darwin’s principle of natural selection in action. In a poor economy, only the strong survive. A recession “always hits manufacturing first and hardest,” Hank Cox of the National Association of Manufacturers recently told the Minneapolis Star Tribune. According to the Associated Press, in December, “manufacturing activity sank to its lowest point in 28 years,” with indexes falling farther than expected. Some index components, including new orders, fell to historic lows not seen since the 1948-49 recession. Overall, the manufacturing index, which has been steadily declining over the past six months, reached its lowest reading since June 1980, the tail-end of the last major recession.

Major players from Dow Chemical to Ford Motor Co. to Anheuser Busch are chopping jobs and shutting down factories in an attempt to stop the financial hemorrhaging, but it may not be enough. With the global economy in a tailspin, manufacturers can’t rely on exports to save them from disaster. And when the big guys are flailing, you can bet small businesses are being hammered. From manufacturing to retail and everywhere in between, the economy is taking a toll on American businesses. No sector of the economy is proving to be recession proof. No one reported growth in December and most sectors of the economy reported declines in everything from new orders to production, employment and prices. Weak companies are going to fail. It’s survival of the fittest, but those companies that do survive the recession are predicted to emerge far stronger than before and in an arena with less competition. To make the cut, you’ll need to roll with the punches and be proactive about the changes that are coming.

The floundering economy and growing jobs crisis has given the incoming Obama administration a popular mandate to change America (see our previous two posts). Industry experts tell us to expect increased government oversight and regulation. Public backlash from the highhanded attitude of financial institutions that refused to disclose how they spent bailout money has assured that future government help will come with lots of strings attached. Add to that President-elect Obama’s campaign pledge to American workers to improve workplace safety and his pledge to the public to increase environmental protection, and American businesses should be girding for a new era of more invasive government regulation.

There are always two ways to handle change. You can rail and fight against it, or you can embrace it and use it to position yourself ahead of the competition. Time and again, history proves that those who look to the future and embrace change survive. As competition increases, the companies that are proactive about incorporating new technology, new equipment and new processes into their operations are the ones that will rise above their competition and live to see a better tomorrow.

Next time: How DJ Products can help you be a survivor.

Safety Breeds Productivity

Too many warehouses and material handling companies view safety as secondary in order of importance compared to customer service – but a clean, safe and clutter free workplace can have a huge effect on productivity.

Organization is key in being able to deliver optimal customer service as orders can be pulled, stationed, packed and shipped much more quickly and efficiently in an environment that is clutter free and safe.  There is also a much lower chance of injury in an environment that is organized, properly equipped and well designed.

Warehouse and plant managers shouldn’t wait for fire or safety inspection time to roll around to get their operations organized and clean – the possibility for greatly increased productivity and, in turn, an increase in the bottom line along with a loyal customer base are readily available for business that can provide lightning quick and pin point accurate service.

Employees who work in atmospheres where the equipment is outdated and unreliable are more likely to have to perform the brunt of their jobs manually; this can lead to oversights and errors that may affect the accuracy of orders and of your inventory.  It can also result in material being left in areas that weren’t necessarily meant for storage, potentially leading to accidents or injuries.

Upgrading your material handling equipment to battery powered carts that are quiet, ergonomic and long lasting will allow your employees to work at a faster pace without having to worry about resorting to manual handling when the equipment fails.  Nothing hurts moral and performance worse than equipment failure during the picking or stocking of a large order when the pressure is on to perform.

Electric Carts from DJ Products have the power to last for an entire, fast paced shift of shipping/receiving without any worry about failure.  This means that your employees can fully receive stock orders and put them away, or pull and stage large orders without interruption – with the right equipment; your warehouse will be clean, organized and operating at the highest possible level of efficiency.

Battery Powered Carts Reduce the risk of injury

Operating a forklift or battery powered cart without following the necessary safety guidelines is a huge risk that can result in serious injuries or even death, but not all material handling injuries stem from improper use on the part of the operator.  If you allow any employee to operate material handling equipment that you know isn’t functioning properly, you are putting every employee in your business at serious risk.The older a piece of equipment is, the more likely it is to malfunction or breakdown, which can cause delays in the completion of work and potentially lead to injuries.  Forklifts and powered carts require regularly scheduled preventative maintenance, but if there is ever a question of proper operation it needs to be tended to immediately to ensure your employees’ safety.Distribution of materials is often a fast paced environment with many activities going on at the same time.  There may be dozens of employees scurrying around the warehouse filling orders and receiving shipments while a number of machines are working to load and unload trucks or put away stock – if even one of these pieces of equipment malfunctions it could lead to several serious injuries.In order to keep your fast paced environment as safe and productive as possible, you need to have the safest and most reliable equipment.  Battery powered carts and lifts from DJ Products are engineered to be quieter, safer, more reliable and cheaper to operate than traditional forklifts and lift trucks.  Each piece of DJ Products equipment is ergonomically designed to prevent many of the nagging injuries often associated with manually material handling and easy enough to use so a single employee can tackle heavy jobs quickly and safely.Truly efficient warehouse and distribution environments don’t rely on equipment that may or may not get them through a shift.  In order to be as safe and successful as possible your equipment needs to be the safest around and completely reliable day in and day out – and that’s exactly what DJ Products strives for with every piece of equipment sold, including our battery powered carts.

Hazards in the Workplace

Many things located in your workplace; things that you use every single day without a second though, things as common as pallets, ladders, hand trucks can all prove to be dangerous if not used properly.  Many of the pieces of equipment that you use on a regular basis, the things that you come in contact with so often that you take their necessity for granted, can pose a serious health risk to you and others if they aren’t in good condition or if they aren’t properly used.

Regular inspections of all equipment should be made to ensure that everything is in good working condition, regular maintenance should be performed on any equipment that contains moving parts and you should ensure that all of your employees are educated on the proper use of the equipment.

The equipment that you use everyday needs to be: properly used by your employees, in good working condition and capable of handling the work that you are using it for.  Many workplace injuries can be avoided simply by the use of the right equipment for the task at hand.  The electric carts and lifts offered by DJ Products are easy to operate – your employees can be trained quickly to operate these lifts properly, safely and efficiently.  They are quiet – the rest of your employees won’t be distracted by excessive noise while DJ Product’s equipment is operating.  They are highly efficient and have long battery life – your employees won’t be stuck with an unfinished load of material in the middle of your warehouse due to the fact that their cart died.  All of these attributes will make your warehouse more efficient and much safer for all of your employees.

Safety should be a prime concern when you work in material handling – and safety starts with the right equipment for the job and properly trained employees.  You can make your operation as safe as possible and dramatically increase your company’s efficiency by using the right equipment for the job.

Material Handling and Distribution Heats Up in the Summer – Literally

Warehouses are generally poorly ventilated buildings with no good source of circulation, many with metal roofs that absorb the heat of the sun, and certainly no provisions for air conditioning.  So as the temperatures of the Summer rises, so does the temperature of the workplace.

Open dock and receiving doors let in the Summer heat and the fast pace of the employees and the bustle of the machinery just forces the temperatures even higher throughout the course of the day.  In this type of environment it’s critical to have safe and reliable material handling equipment, because the extreme heat will only add to the dangers of manual material handling.

Having the proper equipment to assist in the transport of heavy loads gives your employees the opportunity to complete their work according to (or even ahead of) schedule without having to over exert themselves inside of the scorching warehouse environment.  Old, outdated propane forklifts can throw hot exhaust, which can also work to drive up the temperature in an already borderline dangerous environment making a very uncomfortable workplace practically unbearable.

Just because the temperature has risen outside, it doesn’t necessarily mean that you have to slow down your operation or that you have to compromise your employees’ safety.  Reliable, battery operated carts and lifts help to ensure that your employees will have the assistance they need with heavy materials, minimizing the risks involved with manual material handling.  Battery operated carts don’t tend to get as hot as propane operated lifts and they also don’t release hot exhaust into the already stifling air.

Your warehouse or distribution center is most likely going to be hot – even with ceiling and floor exhaust fans running it’s difficult to keep temperatures down.  It’s up to you to do whatever you can to keep your employees safe and one of the best ways to do that is to operate with the most reliable battery powered lifts.  Lifts and carts from DJ Products will help minimize unnecessary excess heat while ensuring that your employees can safely perform their regular duties without the fear of over exertion.

Functional Equipment doesn’t necessarily mean Basic Equipment

Many of the duties performed in a warehousing environment are repetitive, especially if much of the material distributed is similar.  Employees in the receiving department follow the appropriate procedure from unloading to stocking and the shipping department will follow their detailed procedure for pulling, stationing and prepping the materials to be picked up by the freight carrier.

This seemingly simple operation might lead people to believe that any old equipment can perform the job – all the employees are doing is moving materials from one spot to another right?  This assumption couldn’t be further from the truth though, the procedures followed in many warehouses and distribution centers follow a similar path – but if safe, reliable and properly designed equipment weren’t available, the business would never be able to keep up with the competition.

Some warehouses would probably be able to function for a very brief period with just the most rudimentary materials, like hand trucks and pallet jacks – provided that the material is to large or cumbersome to be handled manually.  There are probably some distribution centers that could squeak by for a brief period with outdated propane fueled forklifts that are prone to breakdown and require regular maintenance but operating in this fashion would certainly mean the most difficult road for the employees and the biggest risk of not being capable of accurately fulfilling orders.

The ergonomically designed and battery powered lifts from DJ Products are the solution to any material handling problem plaguing a warehouse or distribution center.  These lifts and carts are easy to operate, quiet, safe and the most reliable available.  These days, just keeping up with the competition in the distribution industry may not be enough to survive – you have to give your employees every edge to be able to fulfill orders as quickly and accurately as possible.  The edge often begins with the equipment used to get the job done, that’s why many warehouses and distribution centers are turning to the lifts and carts produced by DJ Products for their material handling needs.

Simple Measures Can Improve Warehouse Safety, Productivity

The bottom line advantage of improving worker safety was a recurrent theme this past week as businesses celebrated North American Occupational Safety and Health Week. The annual cost to American businesses of workplace injuries and illnesses is $171 billion. Safety improvement need not come at the expense of efficiency and productivity was the oft-promoted lesson.

“When it comes to improved productivity, safety is an overlooked area,” said Michael Davis of Sedlak Management Consultants. “A lot of times, you don’t realize how much a workmen’s compensation claim costs or the hit you take to morale and productivity if someone gets hurt on the job.” Davis suggested four easy fixes for creating a safer, more productive work environment in warehouses and distribution centers:

  • Create designated walkways for pedestrians and equipment. This is particularly important when forklifts or other equipment must share the same floor space with pedestrians. A low-cost solution can be as simple as outlining walkways in yellow paint and installing guardrails to protect pedestrians from equipment traffic.
  • Install an alert system to warn pickers of coming traffic. Mirrors can also be installed to help workers track the activity of others, particularly when picking areas are crowded or are shared by both pedestrian and vehicle traffic. Davis says an alert system can be installed for $1,500 to $4,500, a fraction of the cost of a workmen’s compensation claim.
  • Safety gates that protect mezzanines are required by OSHA. Unfortunately, most safety gates are manually operated and may occasionally be left open. Installing a safety gate that closes automatically better protects high traffic areas.
  • Sensors around automated equipment can protect workers from inadvertent injury. Robotic pickers and palletizers are often used alongside human workers to improve productivity in picking and shipping operations. Davis suggests, “the installation of a light curtain around automated equipment. That’s  a system of photoelectric eyes that create a barrier around the equipment. If the beam from the photoelectric eye is broken because someone is in that area, the equipment automatically shuts off.”