If you’re a businessman, you know that marketing and sales can get a customer in the door and make that first sale, but it’s superior customer service that keeps customers coming back. The management and staff of DJ Products are dedicated to providing our customers with superior service. If you have a material handling problem, our trained sales engineers can help you find a cost-effective, ergonomic solution that will improve production efficiency, benefit employee health and safety and improve your bottom line.
That’s a tall order for one of our compact, fuel-efficient, highly-maneuverable CartCaddies, but we know our equipment. We’re so certain of our product, we offer a free demo trial program. Try before you buy! Contact us and one of our sales engineers will make arrangements for you to receive and utilize a CartCaddy cart pusher at your facility before you buy. Put our ergonomically-designed, easy to maneuver, extremely versatile CartCaddy cart movers to the test in your own environment before you decide to order. It’s a good way for you to get to know us and experience first-hand the superior customer service that keeps our customers coming back.
A typical response from our demo program is this comment from C.F. at Admiral Beverage Corp.: “Tried it, all is well! Just send the invoice for payment.”
Here’s what some of our other customers have to say about DJ Products’ innovative CartCaddy carts, tugs and movers and our superior customer service program:
“Very impressed with the unit and love it!” said M.W. of Mark Webber, noting that the unit shipped sooner than expected.
“The CCShorty is working great. We haven’t had any problems with it. I will share this with other Weyco. Thanks for checking on us,” said J.G. of Weyerhaeuser, pleased with our follow-through customer service.
“The CartCaddy 5WP is working very well. The service you provide is great and it will be a pleasure to do future business with you,” said S. F. of Weyerhaeuser.
“Easy to operate, lots of power! Just like you said!” raved S.P. of Advanced Barrier Extrusions.
“First try worked flawlessly; all folks like it. Very maneuverable; talking about buying second unit,” noted a pleased R.R. at Aerospace.
“You did a great job adapting it to our containers,” said B.W. of Air Products, noting our ability to engineer and build to order.
“They got all five units. The one extra unit was for their gift shop and they LOVE it. They are very pleased with all the units; made their job so much easier,” said L.S. of the Arkansas Children’s Hospital. The hospital’s L.F. added, “Very pleased with your service and assistance … been a pleasure working with you.”
“Folks surprised at how fast it goes,” said A.P. of Airforce Research. “Slicker than they thought!!”
“The unit they have now; they want another one! Sending over PO# for two units,” said A.B. and Add Vantage.