The Internet has changed the way we shop. Company websites allow us to gather information and even “see” products before we decide to buy. However, there are still times when we need some knowledgeable input and advice. Our new chat features let you get real time help from the friendly, experienced Sales Engineers at DJ Products.
As you browse our website you’ll see a box in the lower right-hand corner of the screen. Simply enter your information and question in the corresponding boxes. A Sales Engineer will be waiting at the other end to give you a prompt response and answer any other questions or concerns.
If you’d rather chat the old-fashioned way, you can contact a Sales Engineer via phone. The chat screen gives you three options to match your preference. You can conduct your phone call on your computer, on your telephone or via Skype.
Our website is open 24 hours a day, but our Sales Engineers may not be available after business hours. Use our “answering service” to send a message detailing your questions. You’ll receive a response to your question as soon as business hours resume.
Let our Sales Engineers know what type of business you have. They have extensive experience in finding the right solution for any application. In addition, they can provide recommendations regarding customized features that may be of benefit.
Feel free to browse our website with full confidence that we can provide assistance for any questions or concerns you may have. Use our convenient chat screen or call 800.686.2651.