DJ Products, Inc.

Reducing workplace injuries is every responsible business owner’s goal. Not only do you value your employees’ health and safety, but the cost of ignoring workplace safety – high medical, insurance, workers’ compensation and lost man-hour costs — can be staggering. It pays to be proactive in looking for potential injury-causing problems and coming up with ergonomic solutions that improve the fit between the work and the worker.

Developing a proactive plan to reduce workplace injuries is a four-step process:

1. Observe and question
2. Set priorities
3. Implement improvements
4. Follow up

1. Observe and question.

Look for clues to possible problem areas in available statistical data. Check injury reports for patterns that indicate higher injury rates for certain tasks or in certain areas. OSHA logs, worker reports and complaints, absence rates, and workers’ compensation reports are good starting points. Ask if your workers’ compensation insurance carrier provides workplace assessment surveys as part of their risk-management services.  

Look at production reports for bottleneck areas. Check quality control reports for poor quality product or service. Problems can indicate areas where workers are having difficulty completing tasks effectively under current conditions. The root cause of such problems is often poorly designed equipment or task procedures.

Spend some time following the entire process of your business from start to finish. Pay particular attention to areas highlighted by the data review. Observe the way workers do their jobs. Watch for risk factors such as awkward postures, repetitive motions, forceful exertions, pressure points or extended periods spent in the same position. Watch for signs of worker discomfort or pain such as self-restricting movements, efforts not to move certain body parts or massaging hands, arms, legs, necks or backs. Pay attention to unnecessary handling and duplication of material or product movement.

Look for ways in which workers have modified standard procedures to make it easier to do their work, including modifications to tools, equipment, workstations or task performance. Talk to managers but also talk to the workers who actually perform the tasks. Ask workers how they would change the work process, operations, tools or equipment to make their jobs less physically demanding and more efficient. You’ll get a clear idea of what isn’t working and may get some excellent suggestions for improvement.

Continued next time

With the Democrats expected to control both the House and Senate come January, ergonomics is back on the Congressional table. In 2001, spurred by business lobbyists, a GOP-controlled Congress killed a Labor Department regulation aimed at reducing ergonomic-related injuries. Heavily supported by Democrats, the measure was, and still is, a top priority for union groups. According to political analysts, it was a stunning defeat for the Clinton White House. With the support of the Bush administration, Republicans have managed to keep the issue off the docket.  However, now that Democratic power is the rise, unions are again pushing for ergonomic regulations.

An internet article on The Hill, a Washington insiders tip sheet, said, “Sen. Barack Obama has promised to issue a new ergonomics regulation as president, and industry officials say they want to be ready for it.”

Chamber of Commerce leaders are mobilizing for a Congressional fight, stating in a recent announcement, “the threat of a new ergonomics regulation has been kept in check by the Republican congressional majorities and the Bush administration. But with the recent shift in power on Capitol Hill, and regardless of who wins the White House, issuing a new ergonomics regulation will once again become a hot issue.”

Naturally, no businessman looks forward to tighter regulations and the time-eating forms, procedures and training that usually accompany them. Particularly in the current economy, we’re all budget conscious and no one’s looking for ways to fritter away more money. But if you look at the statistics, embracing ergonomics makes good business sense.

Workplace injury and illness costs American businesses $171 billion annually. Workers’ compensation claims add another $60 billion to that annual price tag. More than a quarter of those claims are for back injuries from repetitive lifting, pulling, pushing and straining, according to the National Council on Compensation Insurance. OSHA reports that back injuries cost U.S. businesses $12 million in lost workdays and $1 billion in compensation costs each year. The time-lost cost of a single injury is estimated at $26,000.

Ergonomics has been repeatedly proven to significantly reduce back and other repetitive stress injuries like carpal tunnel syndrome. Businesses that institute ergonomic practices and use ergonomically-designed equipment realize immediate and significant reductions in injury rates and associated medical, insurance, disability, workers compensation and lost man-hour costs. Proactive implementation of ergonomic policies improves worker morale and demonstrably increases operations efficiency and productivity. Contact the specialists at DJ Products to find out how ergonomics can improve your business.

We’ve been talking about the high cost of ignoring ergonomics in the workplace (see our Aug. 29 and Sept. 1 posts). Manual material handling tasks that are performed repeatedly or over long periods of time can lead to physical and mental fatigue and injury. So how do you tell if your workers are at risk from repetitive-stress injuries? The National Institute for Occupational Safety and Health (NIOSH) recommends looking for the following risk factors:

• Repeated motions including frequent reaching, lifting or carrying
• Awkward postures such as bending, twisting or stretching to reach materials
• Static postures where the same position must be maintained for a long period of time
• Pressure points including handholds, footholds and any point where workers contact the load to grasp, push, pull or lean against a hard or sharp surface
• Forceful exertions such as carrying or lifting heavy loads

Over time, repeated exposure to any of these risk factors can cause fatigue, pain and eventual injury, particularly to the back, shoulders, hands and wrists. Muscles, tendons, ligaments, nerves and blood vessels can be damaged by repetitive-stress injuries. Continuing to perform the same tasks with such musculoskeletal disorders can cause permanent physical damage.

Reducing the risk of musculoskeletal disorders, or MSDs, in your workplace must involve both engineering and administrative improvements.

Engineering improvements. Work spaces and task procedures may need to be reordered, modified or redesigned. Environmental conditions such as heat, cold, noise and lighting which can contribute to worker duress may need to be addressed. Ergonomically designed equipment or tools may need to be purchased. For example, motorized carts can be used to carry loads and even move heavy machinery and equipment without physical strain. Scissors lifts can be used to elevate loads without physical effort. Adjustable cargo beds can be used to position loads at optimal lift heights for manual loading and unloading. Powered equipment can eliminate the push/pull forces that can lead to serious back and shoulder injuries.

Administrative improvements. Workers come in all shapes and sizes. Repetitive-stress injuries often occur when workers are forced to use equipment or perform tasks that are not tailored to their individual physique. They must engage in injury-risking bending, stretching and pushing to do their job. Ergonomics strives to mold the task or equipment to the worker to avoid such overexertion. Administrative initiatives can also reduce worker exposure to risk factors. For example, repetitive-stress injury risk can be reduced by rotating workers through jobs that use different muscle groups, alternating heavy and light tasks, providing task variety, adjusting work schedules and pace, and providing rest breaks.  

For help in finding ergonomic solutions to your material handling needs, visit the DJ Products website.